Programs and strategies

Language access

La Clínica has pioneered language access programs in the District of Columbia, and has served the needs of Limited English Proficient patients since 1996.

Medical Interpretation

In order to ensure equal access to healthcare for Limited English Proficient individuals, La Clínica provides medical interpretation in over eight languages and American Sign Language (ASL) on-site and at community health organizations and local hospitals. We are D.C.’s only non-profit provider of health-related interpreter services to government agencies and healthcare organizations, among them the DC Department of Health Care Finance (DHCF), Department of Health (DOH), and other Federally Qualified Health Centers (FQHCs). Medical interpretation is paired with navigation to help clients prepare for office visits, complete intake forms, attend appointments, receive treatment instructions, and arrange follow-up visits. Our model combines personalized attention, community knowledge, and linkages with a professional language services operation, including a streamlined and efficient claims-based billing system.

Language Services

Interpretation for meetings, support groups and other group gatherings is also available through experienced simultaneous interpreters. La Clínica provides document translation services to our community clinic partners as well as the general community.

Language Services